N. Peal

Established in 1936, N. Peal has been making the finest luxury cashmere clothing & accessories for over 85 years. They have a strong web presence and an international store footprint which includes Ireland, Germany, and the US.

They have a loyal customer base because N. Peal does things differently; If you loved one of their sweaters but the colour isn’t right, or perhaps you’d like it better with a slightly longer sleeve length, then they can customise an existing sweater to create something just for you – With over 30 colours in their yarn palette they really can hand knit your perfect cashmere sweater in just 6-8 weeks.

It’s no surprise that N. Peal has gained a wide celebrity following over the years, from Marilyn Monroe and Sophia Loren to the Duchess of Cambridge, Prince Harry, and James Bond!

The heritage brand’s vision is to be the global destination for sustainable, luxury cashmere. Looking to build on their existing success and develop the brand further with strategic store openings across the globe and improved functionality on the website, they knew they would need to invest in new systems to future-proof the business.

Prima’s hands-on approach bonded the relationship with the N. Peal team, providing professional support at every step, from the initial business analysis to ensuring the project stayed on track to implementation and training and Helpdesk support following a successful go-live.

PrimaNet has enabled N. Peal to take advantage of future business opportunities, meet market demand and achieve their goals and objectives. The modular design of the PrimaNet software system meant the business could implement just the applications they needed to systemise their processes but also provides the option to add and develop as the business grows.

Although N. Peal do not have their own manufacturing facility, they do manage production through carefully selected partners around the world. One centralised system now manages all these production processes from start to finish, this makes them more efficient, receiving real-time data for tighter controls, reduced stock holding and reduced waste from yarn in the knitting process to the volume of paper and plastic packaging used.