Paul Smith

Established in 1970, the iconic and well-renowned British fashion designer Paul Smith has an international business operating in more than 70 countries, in over 3000 retail outlets ranging from standalone stores, departments in high-end stores, along with airport terminals, and a successful international e-commerce site.

Paul Smith offers complete collections of high quality clothing, footwear and accessories for men, women and children, and more recently homeware, generating an annual turnover in excess of £200m.

Paul Smith identified the importance of establishing an IT solution that would support it’s plans for continued business development and growth over in the coming years.

Our partnership touches all areas of the business delivering more efficient processes, maintaining customers at the heart of everything they do and creating a single view of customers, products, service, stock, financials and all other key performance data.

The new system produces a fully integrated business solution to support their ambitious objectives of global growth via store expansion and enhanced retail and wholesale customer interaction while supporting ongoing customer trading activities.

From a strategic viewpoint, the system has rebalanced business intelligence by providing the appropriate reporting cube structures and managing report distribution to provide a platform for future growth at Paul Smith.