Ballyclare Group

The Ballyclare Group of companies is one of the world’s leading providers of clothing for the workplace, built through organic growth and acquisition. Trading in multiple countries around the world they have a diverse customer base and product offering.

The group’s vast business ranges from large Interanational contracts equipping entire workforces to individual catalogue orders – always with an emphasis on high-quality customer service.

The partnership developed with Ballyclare Group has been extensive and, together we have addressed the complexities of the group’s wide-ranging requirements. Starting with a full review of existing business processes, Prima worked closely with the Ballyclare Group team to identify opportunities for improvements, which could then be applied by the PrimeNet software.

Some of these included, streamlined processing across the group, fulfilment and support for all e-commerce, e-invoicing and stock control functions, streamlined warehouse operations with scalability to meet increased demand and a wardrobe management solution that underpins their service-led approach to manufacture and supply, operating 365 days a year.

PrimaNet is a major component of Ballyclare Group’s daily operations, providing a platform for every aspect of the company’s finance, purchasing, customer ordering and stock management processes. It has been a crucial element in underpinning their demand for control and delivering huge improvements to customer service, stock availability, cost control, productivity and profitability.

At the very outset, Ballyclare Group recognised the potential for
Prima to provide solutions for their most critical challenges, and
that has been delivered. Improved, streamlined processes and more accurate data, have led to greater control, enabling quicker, better decisions to be confidently made, resulting in a real competitive edge.