Puma Teamwear

PUMA Teamwear has been designing, manufacturing and customising football kit, teamwear and fanwear since 1995, kitting out more than 20 of the UK’s professional league football clubs, as well as amateur and grass roots clubs, schools, colleges and universities.

Managing everything from colours to styles, customisation and sizing they understand how complicated buying kit can be and have a straightforward system for customers to order using their Kit Builder software.

From design to manufacture and customisation, they handle everything in-house enabling them to keep a tight control on quality and costs to provide a premier league service.

The business was looking for an integrated system to manage the complex requirements of it’s personalisation service and needed a partner who would be able to understand and implement what they required.

The new system would need to automate ordering for greater efficiencies, provide quality data reporting for key business insights whilst delivering excellent customer service.

PrimaNet provides an integrated, centralised, interfaced system to support and facilitate business processes for greater efficiency. Our software is able to support the finite level of personalisation and embellishment required on items, be that crests, sponsors, names, numbers or initials.

The website is linked in real-time to PrimaNet Order Management which automatically generates product orders, 24-7 providing the highest levels of customer service.

This is all supported with robust and reliable reporting, forecasting and inventory planning to ensure the business can make the right strategic decisions to support future business growth.