Direct customer/employee ordering
Systemises customer KPI reporting
Accurate tracking of orders
Supports bids for new contracts
The corporate clothing, work wear and PPE sector is extremely competitive, with the demand for your supplying business to deliver a high quality, personal and more efficient service being more important than ever before. Our wardrobe management software takes your level of customer service one step further to improve customer retention rates as well as significantly supporting your bid for new contracts.
Hosting an array of exceptional features, PrimaNet’s wardrobe management system controls and supports wearer allocations based on job role and grade, facilitates allowances based on points/values/number of garments, delivers reports on usage and generally allows your customers to manage this aspect of their business more effectively. This can then be extended to the wearers themselves by giving them web-based access to place their own uniform orders; this adds real value for many customers by building a partnership approach between the supplier, customer and wearer. It’s true to say that our customers have been able to win new contracts based on the strength of the specialist web ordering self-service capability we provide.
What is more, the Garment Rental/Service Care module has been developed to support work wear supply companies who want to offer a fully managed service to their customers. The module manages and tracks individual garments against wearers for the purposes of cleaning, maintenance, cyclical replacement and fit-for-purpose reviews. The system also supports full tracking and traceability of each component of the garment for PPE compliance.
How It Works
Wardrobe Management is a Module within PrimaNet
PrimaNet is our specialist multi-channel business system designed to meet the specific requirements of the clothing, footwear and accessories market sectors. It is a highly functional, easy to use modular application which provides full visibility across all business operations, helping to simplify each process and increase business efficiency.
"It was important for us to work in partnership with an industry expert who understands this unique and highly competitive market sector. The modular design has allowed us to choose a system to meet the exact needs of our business and support our plans for future growth in the UK and internationally across the globe."
"This single view of information means that we can give our customers a fast, accurate response to queries relating to order progress, stock availability and delivery status. Similarly, with product development, all design and development related data sits in one place, giving our staff the ability to respond quickly to customer and supplier queries with accurate information."
"We always aim for a 7 day turnaround for garment care processing. As soon as a garment arrives, we can log it into the system and calculate its turnaround to give a realistic and achievable return date. Everything is scanned and tagged separately according to each garment’s unique ID so there is no room for error, which is extremely important when a station is relying on having the right sizes and levels of equipment available at all times."
"This new system is so flexible. We can help our customers with forecasting their corporate clothing and look at costs and 'what if' scenarios to help them manage their budgets. Being able to hold order and stock information centrally, have such easy access to it and be able to produce comprehensive reports makes us more efficient and really supports the relationship with our customers."