Our specialist team of industry experts are on-hand to ensure the successful delivery of our projects.
Implementation Analysts play a key role in user training and user acceptance testing, providing expert support and managing queries throughout this stage. They also play a key role in the readiness review which is held a few weeks prior to go-live, to ensure that users are trained and confident, the data take-on testing is complete and sequences defined and that the hardware, software and peripherals are all ready for go-live.
When the time comes to go-live with PrimaNet, our Implementation Analysts provide onsite support throughout this period to support the process, answer questions and support users. They also provide assistance for a shorter term after set-live as your team become accustomed to a new way of working, before the project progresses to our dedicated Helpdesk team.
We see our Implementation Analysts as Knowledge Transfer Agents – they are here to provide you with the knowledge and expertise required to be confident in using our system as a platform for future growth.REQUEST A DEMO
" “When looking for Workwear ERP software, we wanted to collaborate with a market-leading team that could demonstrate a vast range of experience with work wear outfitters similar to us, so Prima Solutions really stood out from the crowd with their extensive customer base and outstanding reputation. We also wanted to work closely with industry specialists, to challenge our existing processes and recommend best practices throughout, making Prima Solutions the obvious choice with their focused and skilful team of experts”"
"“One of the things we have really liked about the team at Prima is their ability to listen to our objectives and to suggest process improvements supported by proven software. They have worked very closely with us during this period, and we have been very impressed by the quality and strength of their team and with the glowing references we received when we visited two of their customers.”"