Retail Management

Key Features

  • Web based Point of Sale

  • Automated replenishment

  • Real-time data

  • Highly intuitive

  • Single view of customers across all channels

Your EPOS solution must be robust and easy-to-use, as high availability is required to effectively and efficiently service customers and take payment for goods. However, at Prima we also recognise that your till system is essential in delivering quality customer service.

High customer service levels are achieved through effective and timely communication with the retail management system, in which the till becomes the focal point of quality information. Our industry-specific retail management module controls product information, stock levels and availability whilst communicating directly with the centralised/hosted till system to ensure that individual tills are always up-to-date.

Any sales information is passed back to the retail management system in near real-time with detailed analysis and business intelligence reporting available to support the strategic decision-making process. The module is truly flexible and manages all manner of outlets including own stores, concessions, franchises and airport-based units to complement the diverse channels-to-market used by your business. Plus, dynamic hardware options are tailored to suit your requirements and our fashion EPOS systems deal with gift vouchers, loyalty cards and staff discounts to cater for modern marketing practices.

Complete integration allows your team to comprehensively manage promotions, make inter-branch transfers with ease and eliminates the need for individual product pricing or repricing. Moreover, stock allocation and replenishment is handled within the head office retail management module and offers a wide range of replenishment plans including ideal stock levels, minimum stock levels, rate-of-sale replenishment, product line leagues and grading of products/stores to name a few.

The EPOS tills use intuitive touchscreen technology and barcode scanning to offer high levels of functionality including support for multiple currencies, airports and multi-tax requirements.

Modern handheld scanning devices are used to support key store processes such as receipting of deliveries, inter-branch transfers, returns and stock counts. Combine this with an integrated chip and PIN system, links to electronic funds transfer services and wireless functionality and you can be sure to provide the very best customer service using the latest technologies.

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