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    Implementation Support

    IMPLEMENTATION SUPPORT
    Dedicated Analysts available to support the successful delivery of the project

    Our specialist team of industry experts are on-hand to ensure the successful delivery of our projects.

    Implementation Analysts play a key role in user training and user acceptance testing, providing expert support and managing queries throughout this stage. They also play a key role in the readiness review which is held a few weeks prior to go-live, to ensure that users are trained and confident, the data take-on testing is complete and sequences defined and that the hardware, software and peripherals are all ready for go-live.

    When the time comes to go-live with PrimaNet, our Implementation Analysts provide onsite support throughout this period to support the process, answer questions and support users. They also provide assistance for a shorter term after set-live as your team become accustomed to a new way of working, before the project progresses to our dedicated Helpdesk team.

    We see our Implementation Analysts as Knowledge Transfer Agents – they are here to provide you with the knowledge and expertise required to be confident in using our system as a platform for future growth.

    LET'S GET STARTED

    Get in touch and one of our team will be in contact to see how PrimaNet can work for you!





      • 60 YEARS DEVELOPING EMERGENCY SERVICES PPE
      • 70+ DISTRIBUTORS AROUND THE WORLD
      • 110 COUNTRIES WORLDWIDE
      Prima's software not only provides total visibility, complete control and real-time information for the entire process, it took just 4 weeks from going live for the PrimaNet system to add value to the business.

      INTRODUCING PRIMANET

      PrimaNet is the name of our suite of specialist omni-channel business systems, providing the ultimate apparel ERP software for your business. Our software and services cover all aspects of the supply chain, including:
      • LOCAL AND OFFSHORE MANUFACTURING

      • WAREHOUSE MANAGEMENT

      • OMNI-CHANNEL SALES

      • STOCK PLANNING AND MERCHANDISING

      • PRODUCT LIFECYCLE MANAGEMENT (PLM)

      • BUSINESS INTELLIGENCE

      CONNECTED SOFTWARE SOLUTIONS TO POWER YOUR BUSINESS


      Each facet of the fashion industry poses different opportunities and challenges. We understand your industry, tailor our solutions to your business and provide a platform for growth. Embrace true omni-channel processing with a single view of your products and customers in real-time.

      SPEAK WITH OUR TEAM TODAY
      Our products are the result of decades of expertise. But what really matters to us is building long-term relationships, so we understand your needs and can help you achieve your goals.