- 30,000 SKU'S
- 7,000 STYLE LINES
- 10,000 TRANSACTIONS A DAY
Ballyclare Limited supplies personal protective equipment (PPE) and workwear to some of the UK’s biggest organisations including Mercedes, Network Rail and several UK police forces and fire brigades.
Both a manufacturer and service provider, Ballyclare caters for the needs of over 250 customers who choose from nearly 7,000 style lines ranging from everyday workwear to fire-resistance clothing and all in between.
The PPE market places unique demands on supplying companies, with non-negotiable requirements for quality control and compliance with stringent health and safety requirements, as well as the need to be lightweight and stylish.
Because such garments are subject to far greater wear and tear, maintaining them is crucial for the customer. With this in mind, PrimaNet software was selected to underpin a service-led approach to manufacture and supply that operates 365 days a year, balancing both domestic and international operations.
Using the Primanet system, Ballyclare can deliver a fully-managed service that covers the entire lifecycle of all customer garments – from specification and manufacture through to delivery, cleaning, collection, repair and replacement
PrimaNet’s wardrobe management module means Ballyclare can manage stock with great precision right down to garment and wearer levels, whilst delivering a managed service capability for providing the end-to-end outsourced clothing solution for customers.
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"It was important for us to work with an industry expert who really understands the unique and highly competitive market sector we’re in. Prima’s modular design allowed us to choose a system precisely for our needs, rather than bolting on something ready-made and trying to make it fit."
"The streamlining of our business has been significant. It’s enabled us to focus on our USPs – in particular, the quality of our customer care."
"This wasn’t just a technical solution. We have worked closely with Prima to revisit all our processes and taken every opportunity to improve. I don’t really see this as a client/supplier relationship. It’s more of a partnership, where we continue to share success."