Already the UK’s largest supplier of licensed character bedding and bedroom accessories, Manchester-based Character World identified a need to review existing processes and establish a modern, integrated IT platform to facilitate future ambitions.
One of the key aspects of the selection process was to find a solution provider who would work closely with Character World to help them establish new processes and deliver a proven IT solution to match.
Through undertaking the process as a partnership, Prima were able to understand Character World’s business practices and process and then able to suggest relevant improvements which Character World saw were the right choices to make.
PrimaNet has revolutionised the way Character World handles its business, leading to a way of working that is faster, error free and capable of spanning the growing complexity of its business.
With partners throughout Europe and the US, the company continues to go from strength to strength. Character World is constantly looking for new and innovative ideas to make their products more exciting and bedroom makeovers more magical.
"One of the things we have really liked about the team at Prima is their ability to listen to our objectives and to suggest process improvements supported by proven software. They have worked very closely with us during this period, and we have been very impressed by the quality and strength of their team and with the glowing references we received when we visited two of their customers."
SUPPLY CHAIN DIRECTOR AT CHARACTER WORLD
"Character World is a business with its eyes firmly fixed on delivery and growth and our working partnership took off quickly. They were keen to exploit our expertise in this sector to bring truly world-class business processes and IT solutions, and we are delighted to be working with them."
JOINT MANAGING DIRECTOR OF PRIMA SOLUTIONS