Covid-19 Business Update
We have been working from home since the 18th of March, and we have continued to be fully operational throughout.
A number of our customers are long term providers of PPE, so they have been particularly busy, some with significantly increased order volumes. Some others, who provide Uniforms, Workwear, Licenced Merchandise, and Sports and Leisurewear, have continued to trade, but at reduced volumes, and a few have been able to adapt their UK manufacturing to make PPE for the NHS. Most of our customers with High Street retail outlets have seen their stores closed during both lockdown periods, but most have seen increased volumes on their digital platforms.
Our Help Desk and Technical Support teams have been particularly busy during this period, initially helping our customers to transit to a work from home environment and then providing additional support to some of their employees who are working in unfamiliar roles (whilst covering for their furloughed colleagues). We have also continued all of our maintenance and development work, delivering new functionality to some of our core Order Management and Warehouse Management modules, including some functionality to cover Brexit requirements. A number of our customers have used this less busy time to take upgrades of our latest software, including mandatory changes to Payroll for the new financial year, plus new features for Stock Planning, Wardrobe Management and Responsive Web Ordering.
Using video conference, and other remote working tools, we have maintained close contact with all of our customers and colleagues, and we have developed detailed plans to ensure we can operate in a safe environment when we return to office based working when that time comes.
Our Customers In The News
The news items below provide a brief insight to some of the things we, and our customers have been doing during lockdown.
Cooneen have been making the headlines in the press for their efforts in PPE production and have publicly thanked their teams who have worked extremely hard over the last few weeks with their supply chain to source over 10 million items of PPE for their customers in the UK and Europe.
This effort will continue as they fight back against Covid-19.
Pictured opposite is the Ballyclare distribution centre in Altham receiving PPE for key workers.
As a shoe maker its difficult to contribute as much as they’d like to the current NHS need for clothing and equipment. But Grenson contacted the Northamptonshire NHS and they asked for bags to put the dirty scrubs in to go to be washed. So they are making them as fast as they can, and we thought you might like to see a few pictures.
Strength in Numbers: On top of producing 8,000 scrubs at their
factories, Mulberry are also supporting some incredible groups in their
Scrub Hub Bristol is a network of volunteers making scrubs to order for
NHS staff. Using their factory machinery, they’re cutting large volumes
of fabric to pattern which is then ready to be stitched by these amazing
Discover more: https://www.mulberry.com/gb/take-rootbranch-out/nhs
Mulberry has also raised over £75,000 via its Coronavirus Appeal in
support of the NATIONAL EMERGENCIES TRUST since its launch in
March. All funds raised will be distributed by the National Emergencies
Trust to local UK charities and support groups, who can most
effectively and efficiently support communities and individuals in need.
John Smedley are proud to have joined the fight for hospital approved
garments for the NHS and are now releasing their first batch of scrubs
directly to hospitals in London and Derbyshire as part of the Emergency
Find out more about their collective efforts here
BBC Arts asked Paul to #GetCreativeAtHome, so join him for this creative masterclass as he explains some of the inspirations behind his prints, colours, collections and more.
Watch on iPlayer: paul-smith.co/2WxT00z