Primanet

Retail Management

What makes a good EPOS solution? The obvious answer is that it must be easy for staff to use and it needs to be robust - high availability is required if the outlet is to effectively service customers and take payment for goods. However, we also recognise the importance that the till system plays in delivering quality customer service. Through effective and timely communication with the retail management system, the till becomes the focal point of quality information which facilitates good customer service.

The retail management system controls product information, pricing and promotions, stock levels and availability and communicates directly with the centralised/hosted till ststem which in turn ensures that individual tills are always up to date. Any sales information is passed back to the retail management system in near real time with detailed analysis available to support the strategic decision-making process. The module manages all manner of outlets including own stores, concessions, franchises and airport-based units.

Stock allocation and replenishment is handled within the retail management module with PrimaNet offering a wide range of replenishment plans including ideal stock levels, minimum stock levels, rate of sale replenishment, product line leagues, grading of product/stores. The EPOS till themselves use intuitive touch screen technology or bar code scanning and offer high levels of functionality including support for multi-currency and multi-tax requirements. Hand held scanning devices are used to support key store processes such as receipting of deliveries, inter-branch transfers, returns and stock counts.

Key Benefits

  • Strong Performance Management for shops and centrally
  • Strong Merchandising Control
  • Identifies Best and Worst Sellers
  • Allows Speedy Intelligent Replenishment
  • Allows introduction of new lines and the ability to quickly see how successful they are
  • Ability to order only what you need
  • Offer faster service at the checkout
  • Gives accurate information on staff activity at the till
  • Quick, accurate stock taking
  • Strong Promotions Management
  • Instant cash reconciliation at the end of the day
  • No need for individual product pricing/repricing

Key Features

  • Business Intelligence Reporting
  • Comprehensive Promotions Management
  • Discrepancy Handling
  • Extensive Shop and Head Office Reporting
  • Flexible hardware options to suit requirements
  • Gift vouchers, Loyalty Cards, Staff Discounts, etc
  • Integrated Chip and Pin
  • Inter-branch Transfers
  • Links to Electronic Funds Transfer (EFT)
  • Manages Sales and Refunds
  • Merchandise Replenishment Routines
  • Multi-currency Price Lists
  • Multi-currency Payments
  • Simple, High Speed EPOS Front End
  • Shop and Warehouse Stock Take
  • Store Stock Delivery and Receipt Routines
  • Touch Screen Technology
  • Wireless Implementations
"Prima offers a service that effectively sees them acting as our IT department and we know that they will keep us on track with the systems and technology to best support our specialist retail business."
Director, One Small Step One Giant Leap