“We felt comfortable with the team from the beginning; it was clear that Prima Solutions are specialists in their field and are a trusted and proven supplier with fantastic references. The size and focus of their expert team was also an attractive contributor. It was obvious from the start that everyone really understood our requirements and could add a great deal of value to the process, by translating our requirements into great business solutions.”
"The PrimaNet solution adds tremendous value to our business in terms of process management, information availability and, of course, customer service. In Prima Solutions, we've chosen to work with a supplier who really understands the footwear sector and the value of true partnership."
“We have worked with Prima Solutions for over 15 years now. During that time, our business has changed into a true multichannel organisation. The software that Prima delivers not only facilitates these changes, but coupled with the expertise that the Prima team brings into the process, we have been able to manage each change with minimal disruption to our business.”
“As a PrimaNet customer we were fortunate – Prima Solutions are very open and inventive when it comes to helping their customers achieve what they want for their business. The way our operational systems have helped us to evolve as a business is credit to the way Prima work. They really understand our business and ‘get under the bonnet’ to help us grow and make best use of systems to achieve our business objectives quickly. It’s a nice attitude to have – not all software providers are interested after the initial project."
“We have chosen to work with Prima Solutions because their experience in the footwear sector is extensive and they really understand the operational requirements of a business like ours. Initially, we were impressed by the team and the process improvements they suggested and very impressed by the references we gained from some of their other customers.”
“The customer experience is excellent. Orders placed up to 2pm are despatched the same day. Our returns rate is half that normally expected from online retail. The system is easy to use and it works – everything just happens!”