Already the UK’s largest supplier of licensed character bedding and bedroom accessories, Manchester-based Character World has ambitious plans for further growth. These plans led the board to identify a need to review existing processes and establish a modern, integrated IT platform to facilitate future growth. Following a detailed selection process, the company chose our industry-specific PrimaNet package to turn these growth plans into a reality.
One of the key aspects of the selection process was to find a solution provider who would work closely with Character World to help them establish new processes and deliver a proven IT solution to match. Our partnership approach was therefore most appropriate for them, in which our team of experts worked very closely with Character World to fully understand their business practices and processes to suggest improvements.
The full ERP solution includes Product Lifestyle Management, Order Management, Stock Control, Warehouse Management, Financial Management and Business Intelligence to provide tangible business benefits to Character World.
“One of the things we have really liked about the team at Prima is their ability to listen to our objectives and to suggest process improvements supported by proven software. They have worked very closely with us during this period, and we have been very impressed by the quality and strength of their team and with the glowing references we received when we visited two of their customers.”
ADAM HOWARTHSUPPLY CHAIN DIRECTOR AT CHARACTER WORLD
“Character World is a business with its eyes firmly fixed on delivery and growth and our working partnership took off quickly. They were keen to exploit our expertise in this sector to bring truly world-class business processes and IT solutions, and we are delighted to be working with them.”